Privacy policy

Privacy policy

Information about our data privacy policy

Privacy policy is important to us! We would like to inform you about the purpose, type and scope of the personal data we use on our website. 

Responsible unit:

Tourismus Agentur Flensburger Förde GmbH
Nikolaistraße 8
24937 Flensburg
Phone +49 (0) 461 90 90 920
Email info(at)

Find further information on our company and its representatives in our Imprint.

Which data are being processed?

Data processing, legislative
We collect personal data in order to perform our services on the following legal basis:

- consent (article 6 para. 1 lit. a) DSGVO)
- performance of contract (article 6 para. 1 lit. b) DSGVO
- weighing of interests (article 6 para 1 lit. f) DSGVO)
- performance of legal duties (article 6 para. 1 lit. c) DSGVO)

We will explain the terms respectively, so you will be able to asses on which basis our data proceedings are being made.

You are entitled to revoke your consent to our processing of your personal data at any time.

In case we are processing data on a weighing of interests, you have the right to contradict the processing of your personal data according to para. 21 DSGVO.

Data access right
During your visit on our website, your personal data are being processed in order to present the site contents on your interface.

In order to present the contents in your browser, the IP address of your interface must be processed. Also, further information about your browser will be collected.

According to data law we are responsible to treat your personal data confidentially.

To provide this, the following data are being collected and stored as a result of a weighing of interests:

- the retrieving computer’s IP-address (for no more than 7 days)
- the retrieving computers operating system
- the retrieving computer’s browser version
- name of the retrieved file
- date and time of the query
- amount of transferred data
- retrieving URL

The IP-address will be deleted from all corresponding systems no later than 7 days after processing the internet pages.

No user profiles can be constructed by the remaining data.

These data are also being used to detect and correct errors on the internet pages.


We use cookies on our website. Cookies are small text files that can be stored on your computer. Cookies are required in order to perform some of the service functions. On your first visit to our website, you may configure the use of cookies in your browser’s control. If you configure your browser to accept all the necessary cookies to make use of the full service of our website, you will have to give your consent for the use of these cookies. Cookies will not install or launch any programs or other applications on your computer.

Using Cookiebot

Cookiebot is an online service that helps us to ensure that the use of cookies and the online tracking of cookies complies with data protection regulations. Cookiebot is offered by Usercentrics A/S (Havnegrade 39, 1058 Copenhagen, Denmark). The legal basis for data processing is Art. 6 para. 1 lit. f and c GDPR, as we are obliged to obtain the consent of the data subject for the use of non-essential cookies. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in the privacy policy of

Web analysis

If you have given your consent in the cookiebot window when entering the website, Matomo is used on this website for web analysis purposes. 
Matomo uses cookies that are stored on the user's computer. This enables anonymised usage analysis on our website. Your usage data is collected, stored and processed in anonymised form so that it is not possible to identify you personally. By using Matomo, we aim to record the use of the website and improve your user experience with the help of the data obtained.

You can object to the collection of the data generated by the cookie and related to your use of the website at any time here.

Alternatively, you can use a so-called "Do Not Track" option in most modern browsers, which prevents your user activity from being tracked.

Google Ads | Conversion Tracking

We use Google Marketing Platform services - an offer from Google Ireland Limited (Ireland). This also includes the use of Google Ads and the associated "conversion tracking". When you click on a Google ad, a cookie for conversion tracking is set on your end device. These cookies lose their validity after 30 days. They contain personal data and we use them on the basis of a balancing of interests. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to this page. The information collected with the help of the conversion cookie is used to create conversion statistics. The user can prevent the setting of cookies by changing the settings in their browser software. The user can also deactivate the use of cookies by Google by following the following link and installing the plug-in provided there: 

However, as we have activated IP anonymisation on this website and concluded a corresponding data processing agreement with Google, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

For the transfer of personal data by Google Ireland Limited to Google LLC in the USA, the so-called EU standard contractual clauses are used to ensure an adequate level of data protection. Google LLC is also certified in accordance with the EU-U.S. Data Privacy Framework.

Google Ads | Remarketing

Our website uses the Google Ads service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), provided that you have consented to the use of cookies. Google Ads is an internet advertising service that allows advertisers to place adverts both in Google's search engine results and in the Google advertising network. Google Ads enables us as advertisers to define certain keywords and target groups in advance, by means of which an advert is only displayed in Google's search engine results if the user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, the adverts are distributed to relevant websites using an automatic algorithm and taking into account the previously defined keywords and target groups. The purpose of Google Ads is to promote our website by displaying interest-relevant adverts on the websites of third-party companies and in the search engine results of the Google search engine.

We also use the remarketing function within the Google Ads service. This function enables us to target advertising by displaying personalised, interest-based advertisements to visitors to our website when they visit other websites in the Google Display Network or use the Google search engine. Google uses cookies to analyse website usage, which forms the basis for the creation of interest-based advertisements. Google stores a cookie in your browser when you visit Google services or websites in the Google advertising network. This cookie is used to record your website visits. The cookie enables both us and Google to track whether you have generated sales, i.e. completed or cancelled a purchase, if you have reached our website via an Ads advertisement.

The cookie is used to store personal information, such as the websites you have visited. Each time you visit our websites, personal data, including your IP address of the internet connection you are using, is therefore transmitted to Google. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

You can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a cookie on your information technology system. In addition, a cookie already set by Google Ads can be deleted at any time via the Internet browser or other software programmes.
Alternatively, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at and implementing the further information on opt-out mentioned there. It is also possible to object to interest-based advertising by Google. To do this, you must call up the link from each of the Internet browsers you use and make the desired settings there.
Further information and the applicable data protection provisions of Google may be retrieved under

For the transfer of personal data by Google Ireland Limited to Google LLC in the USA, the so-called EU standard contractual clauses are used to ensure an adequate level of data protection. Google LLC is also certified in accordance with the EU-U.S. Data Privacy Framework.

Contact form, email requests

On our website we offer a contact form you may use to retrieve information on our products and services, or make contact to us. Mandatory data fields to be completed, are marked as such. Other data fillouts are optional.
We need these data in order to be able to process your query and provide you with an answer. Data processing takes place due to concrete queries regarding questions on contracts or contract initiation. General queries are subject to processing according to a balancing of interests.
Queries on subjects other than proposed by the contact form will be processed electronically in order to answer your question. In this context other persons or third parties may be informed of the contents, you have sent by the contact sheet.
Transfer of form sheet data by internet will be sent through encrypted channels.
When contacting us per email or through our contact form, we collect and save your information for the purpose of handling your request and/or booking.


You are free to subscribe to our newsletter. In this case, please supply your email address. Please note that we may also receive information about opening rates and click rates from our newsletter subscribers in order to improve our newsletter. If you don’t comply, you are free to cancel the newsletter. You can cancel the newsletter any time by clicking the link on our website or in the newsletter itself.

Webcam Player / Live-Stream

Subpage features a live-stream from a webcam, located at the Goethe-Schule Flensburg, Bismarckstraße 41, 24943 Flensburg. Responsible party: GmbH, Reichenaustr. 19a, 78467 Konstanz ( When visiting the subpage or using the player, your information about using the website including your IP address will be transferred to This is required in order to process the desired live cam view with start image and live stream.
The processing of personal data is required in order to proceed the technical performances of the players and live stream, and in order to give a useful experience of our online offer, and thus in order to perform the contract (para. 6 sec. 1 lit. b GDPR) on grounds of legitimate interest, according to para. 6 sec. 1 lit. f GDPR.
You can find the data privacy statement for at .

Optional information

Optional data that you may relay to us, e.g. via forms, that are not required in order for us to perform, will be processed by us under the assumption that processing and using these data are in your own interest.

Receiving / transmitting data

In principle, data provided by you are not transmitted to third parties. Particularly your data shall not be transmitted to third parties for advertising purposes. The other recipients of the data can be found among the aforementioned service providers.
If required, we shall employ service providers in order to provide these internet pages or other products or services. It may occur that a service provider gains insight to personal data. We choose our service providers with care – particularly with regard to data protection and data security – as well as making all required legal provisions in order to achieve proper and permissible data processing.

Data processing outside the European Union

As far as personal data fillouts are being processed outside the European Union, this can be obtained from the foregoing information.

Your User Rights

You have the right to be informed. You have the right of access. You may contact us at any time.  
If you are requiring information in no-text format, we may require documentation in order to validate that you are the said person.  
You have the right to rectification, erasure or restricted processing within the appointed legal framework.
You have the right to object within the appointed legal framework. You have the right to data portability.

Erasing Data

In principle we erase personal data as soon as requirements for storage of the data is eliminated. Requirements may apply if data are continuously needed in order to provide fulfilment of services, or to verify or settle guarantee related claims. In case of legitimate retention requirement erasing data can be provided no sooner than after the time limits.

Complaints to Supervising Authority

You have the right to complain to the supervising authority in regard to our handling of personal data.

Data protection supervisor

We have a data protection supervisor. You can contact the data protection supervisor as follows:
Behördliche Datenschutzbeauftragte der Stadt Flensburg
- personally -
Post address: 24931 Flensburg
Telephone: +49 (0) 461-85 2230

Amendments of the data protection information

The data protection information can be subject to change according to changes of the internet site or due to other inducement that may require amendments. This internet site will contain the current version at all times.

Updated: 13/11/2023